Privacy Policy

Last updated: [03/07/26]

We at Hierbas Nativas respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

Information We Collect

When you visit our store, we may collect certain information about you, including:

Personal information you provide

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Payment details (processed securely through payment providers)

Automatically collected information

When you browse our site, we may also automatically collect:

  • Device information

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on pages

  • Referral sources

This helps us understand how visitors interact with our store and improve our services.

 

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your purchases

  • Provide customer support

  • Improve our website and products

  • Send updates or marketing emails (if you opt in)

  • Prevent fraud and maintain security

We only collect information necessary to operate and improve our store.

 

Sharing Your Information

We may share your information with trusted third-party service providers that help operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting services (such as Shopify)

  • Email marketing platforms

These partners only receive the information necessary to perform their services.

We do not sell your personal information.

 

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Understand site traffic

  • Improve website performance

You can disable cookies through your browser settings if you prefer.

 

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

  • Opt out of marketing communications

To make a request, contact us using the information below.

Data Security

We take reasonable precautions to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

Payment information is processed securely through trusted payment providers and is not stored on our servers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Updated policies will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: Hierbasnativaswellness@gmail.com
Business name: Hierbas Nativas